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Choose the Best Carpet Cleaner Service for Your Oriental & Persian Rugs in Ontario

7/19/2025

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When it comes to cleaning and restoring valuable Oriental and Persian rugs, choosing the right carpet cleaner service is more than just a matter of convenience. It is a decision that protects your investment. As one of the most trusted carpet cleaning services in Canada, our reputation for quality craftsmanship and customer satisfaction sets us apart. Whether you’re in London, St. Thomas, Windsor, or Chatham, finding a reliable carpet cleaner in Southwestern Ontario can feel overwhelming. You may be searching online for a carpet cleaner near me and wondering who you can trust to handle delicate, handmade pieces.
In this guide, we will walk you through what to look for in a professional and highly rated carpet cleaner service. This is especially important if you own Oriental rugs, Persian rugs, or fine area rugs that require expert care. With the right team of rug experts, your treasured rugs can be safely cleaned, restored, and preserved for generations to come—just as we have done for our valued clients across Southern Ontario.

1. Choose a Carpet Cleaner That Specializes in Oriental and Persian RugsNot all carpet cleaners are the same. While many companies offer general carpet cleaning for synthetic wall-to-wall carpets, they often lack the specialized knowledge required to care for Oriental and Persian rugs. These rugs are typically handcrafted from natural fibers such as wool or silk, dyed with vegetable-based pigments, and woven using intricate techniques passed down through generations. Choosing a professional carpet cleaning provider is essential to ensure your Oriental and Persian rugs receive the expert care they deserve.
A reputable carpet cleaning company will employ trained technicians who understand the specific needs of Oriental rugs in Canada, including the differences between new and antique pieces. They will also consider how age, dye type, and weave density affect cleaning methods. Skilled technicians perform thorough inspections and adjust their approach to suit each rug. This level of care helps prevent issues such as color bleeding, fiber damage, or shrinkage.
If you are looking for expert care tailored to your rug’s unique characteristics, explore our specialized area rug cleaning services.

2. Prioritize Experience and Proven Track Record Your Oriental or Persian rug may be a family heirloom, a collector’s piece, or a cherished part of your home’s design. In any case, you should not entrust it to just anyone. Experience is essential, especially from a company with a long-standing presence in the carpet cleaning industry.
Look for a provider with decades of hands-on experience in Oriental and area rug cleaning, particularly with Oriental Persian rugs. A company committed to customer satisfaction will understand how to clean and preserve delicate fibers properly. They will also know how to identify issues that could lead to long-term damage, such as weakened edges, worn fringes, or signs of insect activity. This level of care and attention has helped many trusted providers retain loyal customers across generations.
Ask for client references and look for testimonials that reflect positive customer experiences. A recommendation from a friend or family member can also be a valuable indicator of quality. A well-reviewed, established company with a strong reputation in the industry is more likely to provide the professional care your rug deserves. If you are located in Southern Ontario, you will find trusted carpet cleaner services in cities such as London, Windsor, and Chatham that specialize in fine rug care.

3. Ensure the Cleaner Offers Professional RepairsCleaning is only one part of maintaining your rugs. Over time, even the most well-cared-for Oriental rugs may require restoration. Issues such as unraveling edges, worn fringe, or moth damage can compromise the rug’s structure and appearance. High-quality repairs are essential to preserving both the beauty and longevity of your rug.
A reputable carpet cleaner service should have an in-house team trained in traditional repair techniques. Ideally, the technicians should also hold restoration certifications, such as those from the Institute of Inspection Cleaning and Restoration Certification (IICRC). These professionals are equipped to assess your rug’s condition and perform detailed restorations by hand. The most skilled repair teams use time-honored methods, including techniques developed in the 17th century, to ensure the repairs are both durable and historically accurate.
To see how we restore antique and modern rugs with care and precision, learn more about our area rug repair services. We make sure every repair is done correctly and with respect for your rug’s original craftsmanship.

4. Look for a Cleaner Who Offers Free Pick-Up and DeliveryOriental and area rugs are often large, heavy, and difficult to transport. That is why a quality carpet cleaner service should provide free pick-up and delivery to make the process easier for customers.
This service is especially helpful for busy families, seniors, or anyone looking for a convenient and stress-free experience. Whether you are located in London, St. Thomas, Windsor, or Chatham, a trusted rug cleaning company should be able to visit your home, assess your rug, and safely transport it to their facility. Once cleaning and any necessary repairs are completed, your rug should be returned to you clean, rolled, and ready to enjoy.
At Rug Experts, we proudly offer free pick-up and delivery across Southern Ontario to ensure a smooth and convenient experience from start to finish.
If you are searching for a carpet cleaner near me that values your time and comfort, be sure to choose a provider that includes this essential service.

5. Evaluate Their Cleaning Process Transparency is essential when it comes to cleaning delicate textiles such as Oriental and Persian rugs. A trusted, professional carpet cleaner service should be able to explain each step of their process, from the initial inspection to the final delivery. The best providers use environmentally friendly cleaning methods that are safe for both your family and your rugs.
Here are the key steps to look for in a high-quality rug cleaning process:
  • Detailed Pre-Inspection: A trained technician examines the rug to identify stains, determine fiber type, and note any areas that require repair. This ensures the safest and most effective cleaning approach.

  • Dust Removal: Dry soil extraction is performed before washing to eliminate embedded dirt and protect rug fibers from abrasion.
  • Gentle Hand Washing: Rugs are carefully washed by hand using non-toxic, eco-friendly products that are safe for pets and children. This method protects the natural lanolin in wool rugs and maintains the rug’s softness and durability.
  • Controlled Drying: Rugs are air dried in a humidity-controlled environment to prevent shrinkage, mildew, or warping.
  • Post-Cleaning Inspection: A final review confirms that the rug is clean, intact, and ready to be returned to the customer.
Using eco-friendly products and hand-washing methods helps protect both the environment and the integrity of your rugs. Avoid companies that use steam cleaning or harsh chemicals, as these methods can strip natural fibers like wool of their lanolin, leading to faster wear and reduced lifespan.

6. Support Local Experts with a Reputation for Excellence Finding a trusted carpet cleaner in Ontario becomes easier when you focus on companies that specialize in high-end rug care. In Southern Ontario, Rug Experts is recognized as a leading name in Oriental and area rug cleaning, offering decades of hands-on experience, professional repair services, and personalized care for every rug they handle.
Rug Experts specializes exclusively in Oriental rugs, Persian rugs, and fine area rugs, ensuring each piece receives the dedicated attention it requires. Their comprehensive approach focuses on rug preservation through expert cleaning, restoration, and free pick-up and delivery throughout the region.
The team understands that every rug tells a story. From handwoven Persian rugs in Canada to vintage wool Oriental rugs passed down through generations, each rug is treated with respect, care, and time-tested craftsmanship.
Ready to give your rug the care it deserves? Contact Rug Experts today to schedule an inspection or speak with a specialist.

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Five Things That Destroy An Oriental Rug

5/10/2024

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1) Water damage:
​Water damages is more common that one would think. Leaking facets and appliances or a drip in the roof can cause serious damage to your area rug if not looked after immediately. If a rug is stored in the basement for period on a concrete floor and there is water and dampness that will certainly cause the rug to rot as well. Flowerpots that are placed on a rug and can cause serious damage. Over a period of time, water could seep through your flowerpot on to your oriental rug and cause the rug to disintegrate. This is something that isn’t noticed until you move the plant. Always Inspect your rugs for water damage and if you suspect anything call an Oriental Carpet Cleaning Professional. Also, a floor protector for your plant is a good idea

2) Moths
If you see moths flying around your home on more than one occasion, than you probable have a serious insect problem. Larvae that live deep within the pile of your rug will do massive damage in a short period of time, eating away at the wool pile of your carpet. Moths love quiet and undisturbed areas, like under sofa, heavy furniture, basement, or storage unit. Within a week or two, you could see a hole in your rug that is about 3 inches square or multiple spots with damage. Vacuum and rotate your oriental rug on a regular basis. This will disturb any moth activity. If possible, flip the rug over and vacuum the back. Be sure to clean under sofas and heavy furniture as well. If you are planning to store your rugs, have them washed by a professional carpet cleaner and properly wrapped. Store your rugs in a cool dry place like an unused bedroom. 

3) Pets
We all love our pets, however, like children we must train and manage their activities. Left unchecked, pets can do serious damage to your area rugs. Most common is pet stains. If your pet has repeatedly urinated in the same spot, on your Persian or oriental rug, over a long period of time, then the rug is most probably done. If possible, keep your pets away from your rugs. Should your pet have an accident on your oriental rug, get at it right away. Grab some paper towels and lukewarm water and blot the area repeatedly until most or all the urine is out. Call a professional carpet cleaner and have your rug washed. Let your carpet cleaner know about the stain. The right carpet cleaning professional should be able remove the stain if it is recent and hasn’t embedded itself into the rug. Do the same if your pet throws up on your rug, stomach content from dogs and cats are so acidic that it will cause discoloration in your rug. Chewing on a rug is also a problem. Dogs, especially puppies tend to chew on wool rugs, ripping the corners and edges off. This creates serious damage and costly repairs. Keep you puppies of your rugs and get them a chew toy. And finally, if you have a helper monkey, be sure he is wearing a diaper. 
 

4) Direct sunlight:
Pulled the shades down during peak sunlight hours. Prolonged direct sunlight will cause your oriental rug to fade. Faded rugs cannot be restored.  Unexposed areas like under a sofa or table will not be affect as much or at all. Therefore, you will have a two tone, unattractive rug that is ecstatically undesirable and less valuable.


 5) Dirt
Abrasive dirt particles are the true enemy of oriental rugs. Dirt and grime get imbedded deep within the fibers of your rugs and cause the rug to wear more rapidly. When you walk over a dirty rug, the friction caused by the weight of the individual causes the fibers to break and the pile to wear down. Have your rugs washed and rotated at least once every 2 years. Regular washing will extend the life of your rugs by decades. It is also important to vacuum your rug frequently. 


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July 04th, 2021

7/4/2021

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Choosing a Carpet Cleaner

4/2/2021

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It’s time to get your valuable Persian Rugs Cleaned or repaired. You are both bit nervous and confused. Here are the top three things to look for in a carpet cleaner.
  1. Find a carpet cleaner that is familiar with oriental and Persian Rugs. Unlike regular rugs and carpets, handmade wool and silk rugs need attention that is specific to each individual rugs. For example, wool or silk, rug quality, vegetable dyes or processed dyes, new, antique, or vintage rugs and so on. The right carpet cleaning professional will know all this, upon inspection and will know what to do with this information.
  2. Find a carpet cleaner that has experience. Don’t let newbies (and there is a lot out there) practice on your precious Persian Rug. Find someone who has spent a lifetime caring for area rugs and can offer up some references. Ask friends and family who they use. Nothing beats a referral.
  3. Find a carpet cleaner that offer Professional Repairs. Not just repairs! The right repairs. The right carpet cleaner should have an inhouse repair team the can undertakes any restorations to your area rugs that’s required. A repair person with experience will take it upon themselves to repair or restore your oriental or Persian rugs by hand, using 17th century technics while maintaining the rugs integrity. 
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What is a Vintage Rug

3/23/2021

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What is a vintage rug?
Usually a vintage rug refers to a handmade Oriental rug that has some age. Vintage rugs are usually from the 1970’s or 1980’s.  Anything older than that would be classified as a semi antique rug or antique rug.  A vintage rug could be from any origin including, Persia, Indian, Pakistan, China, Afghanistan, and other rug weaving regions.
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Persian rugs:
Persian rugs are usually the higher end of vintage rugs scale. Better weaving tactics, hand spun wool and centuries old designs as well as traditional natural dye making, and handspun wool has made Persian rugs the top tier in the rug weaving industry. However, this isn’t hard and fast. Indian and Pakistan have produced some rugs that are on par with Persian rugs. Rugs that were woven between the world wars were manufactured by the British Indian Rug Company are sought after by collectors. These Indian rugs were woven using imported Manchester wool and were produced with the Victorian era in mind. We still some of these gems in-home all-over Ontario, even here in London.  After all these years, these British Indian rugs still have a glorious luster. Also, the Ziegler rug company set up shop in India to produce nice quality Indo Persian rugs which were meant to compete with Persian Rugs. The intention was to capture a portion of the booming North America and European Market decorative market.
Top 10 Persian rugs.
  • Kashan Rug
  • Kerman Rug
  • Sarouk Rug
  • Nain Rug
  • Isfahan Rug
  • Varamine
  • Hamadan
  • Joshagan
  • Tabriz
  • Heriz
  • Tafresh


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Congratulations on your antique and vintage rug purchase.

12/6/2016

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​Did you buy an old oriental rug at auction or a vintage rug off the internet. If so your next call should be to us. We specialize in washing and repairing antique, estate and vintage area rugs and carpets. Remember, some of these rugs may look good now but they will look amazing after we remove decades of dirt and grime from deep within the pile. We've cleaned rugs that haven't been washed or repaired for nearly 40 years.

Some of these rugs have labels stapled on the back  with the names of carpet cleaners that have been out of business for decades. That amount of dirt that comes out of these rugs is incredible.  

​You and your family shouldn't walk or lay on a rug that isn't clean. Imagine bringing a rug into your home that has accumulated years and years of dirt, dead skin, grim, cat and dog stuff and so on.  How yucky. Call us and we can even pick it up the dirty rug from the auction house, the seller or antique shop ( if its local and for a small added fee) and deliver it, clean and fresh to your home.  You can count on our 30 years of experience. Feel better about your rug purchace and have it cleaned.
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Resurgence of Old and Antique Oriental Rugs In London Ontario

3/26/2016

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Almost like the old days. Actually, memories of the 1980's. We are getting more customers calling us about old rugs and carpets that they have purchased from estate sales, auctions or hand-me-downs from granny.  It seems that there is a renewed interest in traditional rugs, especially among the millennial crowd. These picture are of a 9x12 Indo Persian rug a  with Sarouk design that was purchased at an auction sale in London Ontario a few weeks ago. A quick cleaning, a few touch up repairs and underpad was all that was needed to restore this piece to its original glory. The buyer will enjoy this room size handmade oriental rug for years. We hope this trend will continue. 
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Traditional Colors. Not so Traditional Desgin

1/12/2016

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How unique! When we think of tribal rugs from Afghanistan or Pakistan we think bold geometric designs, bright natural colors and inconsistent dye variations that give the rug its charm and authenticity. Now change, bold geometric design to marine life. Doesn't sound like something that an oriental rug enthusiast would want to even imaging. But as you can see by the picture this rug is absolutely exquisite. The colors are amazing, as you would expect from an afghan tribal rug and the fish or marine life is laid out perfectly. Imaging if you had a spot for this rug. 
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Machine Fringes on a Handmade Area Rugs? Now that's a No No.

12/14/2015

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Several times a week, in my travels across south-western Ontario,  I see many handmade area rugs that has been repaired using a machine fringe. Sometimes I see it on an average commercial quality handmade rug and sometimes its finer piece and sadly I see it on a magnificent works of art. Usually if a customer know that difference between handmade fringes and glued on machine fringe they will definitely go with the handmade fringe. One problem in this business is that many carpet cleaner are not experienced in the Oriental rug industry and don't know any better. They have difficulty distinguishing between a good rug and a not so good rug. Therefore they think they are doing right but in reality they are butchering the rug. A qualified "Oriental Carpet Specialist" would direct the rug owner in the proper direction. Machine fringes on a handmade rug not only looks cheesy, the glue that is used to hold the fringe destroys the end of the rug. It would be almost impossible to remove the fringe without losing about an inch off the border. If you don't want to go with the more expensive handmade fringe on your rug, then have it bound. Binding is hand done and that in itself will protect the value of the rug. Also you can have the binding removed in the future without causing any permanent damage. let's be clear, Machine fringe is fine on a machine made rug. In other words keep your handmade rug all handmade and vice versa.
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Worried about having your antique Area rugs cleaned?

12/7/2015

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Antique rugs are true treasures. Not just in the monetary sense but also as family heirlooms. The emotional connection people have to their old rugs is incredible.  I find that most people that have antique rugs have a heighten fear of giving them over to a carpet cleaner to haul away for cleaning or repairs or whatever they may need. Basically you have nothing to fear. If your carpet cleaner is focused on cleaning area rugs and only area rugs than he has probably cleaned hundred of antique rugs over the year. The guy that pulls up in a van with a powerful truck mount carpet cleaning machine that derives it power and steam form V8 engine is not the man for this job. Nor is the cleaning company that cleans rugs as well as leather goods and shoes. Find a carpet cleaner that is  a professional Oriental Persian and area carpet cleaner.
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